Cryptomat .
Bitcoin ATMs are the easiest way to buy and sell cryptocurrencies in person and with cash.
They require no in-depth knowledge, making them ideal for both beginners and advanced users.
Convert your cash into Bitcoin, Ethereum, and other cryptos in less than 5 minutes with our next-generation ATMs.
Enjoy their cutting-edge security and ease of use every day
Coming Soon Across Switzerland
Find our Cryptomats, strategically located in secure and easily accessible commercial areas in Geneva.
Available for self-service
Why Use a Cryptomat?
Instant Conversion
Quick buying and selling of cryptocurrencies in Swiss Francs (CHF) and Euros (EUR).
Guaranteed Security
Your money and data are protected with cutting-edge security measures.
Transparent Fees
Competitive and fully transparent rates, with no hidden fees or inflated prices.
4 Cryptocurrencies
Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH) and Litecoin (LTC)
Without Registration
A phone number is sufficient for transactions up to 1,000 CHF.
Regulated
This service is strictly regulated and supervised by Swiss authorities.
Continuous Support 7/7
Always at your disposal, call us at +41 76 207 43 28 (Mon-Fri, 9am-6pm) or send us an email.
Swiss Standard
Innovation and efficiency that meet your expectations, in partnership with Swiss fintech sector leaders
How It Works text.
BUY
Choose your crypto, press “Buy”, agree to the terms, and enter your phone number.
Retrieve your paper wallet and confirm the transaction amount. Pay in cash and collect your receipt. Your cryptos are transferred to your paper wallet.
SELL
Choose your crypto, tap “Sell,” accept the terms, enter your phone number, and enter the verification code.
Enter the amount to sell, validate, and retrieve your redeem ticket. Then follow the instructions to transfer your cryptos. After receiving the confirmation SMS, select “redeem ticket”, scan the QR code on your ticket, and withdraw your cash.
Checklist for optimal use of the Cryptomat.
Phone: A phone number is required for each transaction to ensure your security.
Identification (KYC): For transactions exceeding 1,000 CHF per month in cash, contact us to register.
Cash: Cryptomats accept CHF and EUR banknotes, except for the 200 and 500 EUR denominations.
Transaction Amount
- 100 CHF to 1,000 CHF : Buying Fees: 7.5%, Selling Fees: 5.5%
- Over 1000 CHF : Buying Fees: 5.5%, Selling Fees: 4.5%
Contact us if you want to increase your transaction limits. Verify your identity today!
Frequently Asked Questions .
What is the daily transaction limit?
Since October 1, 2023, in accordance with Swiss regulations, our Cryptomats have a cash transaction limit set at CHF 1,000 per person per month. The minimum amount for a purchase is CHF 50, and the minimum amount for a sale is CHF 100.
How can I increase the daily transaction limit?
If you wish to make transactions exceeding our standard limit, please request it directly through our contact form available on our website at https://chb.swiss/contact/ or by email at compliance@chb.swiss to verify your identity. Once this process is completed, you will benefit from personalized limits and be recognized as a Premium user at CHB.
What are the access hours for the Cryptomats?
The services are operational 24/7, depending on the opening hours of the establishments. Cryptomats are installed in businesses with extended hours, generally from 9 AM to 5 PM. Please refer to the business’s website for exact opening hours.
Which cryptocurrencies can I buy or sell?
You can currently buy: Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC); and sell: Bitcoin (BTC) and Litecoin (LTC). The selection of cryptocurrencies may change over time to better meet user demands.
What payment methods are accepted?
Cryptomats exclusively accept cash payments in Swiss Francs and Euros. For purchases, 10, 20, 50, 100, 200, and 1,000 CHF notes, as well as 10, 20, 50, and 100 EUR notes, are accepted.
What are the fees applied when making a transaction?
Each transaction includes variable and fixed fees. The standard fees are 7.5% of the transaction amount for purchases and 5.5% for sales. Fixed fees ranging from 1.50 CHF to 4 CHF apply to each transaction. As a Premium user, your fees are automatically reduced to 5.5% for purchases and 4.5% for sales.
How can I transfer the purchased cryptocurrencies into my digital wallet?
When you buy cryptocurrencies at one of our Cryptomats, you receive a “paper wallet,” which is a physical wallet printed with a public and a private key. The cryptocurrency you buy is sent to this paper wallet. To secure your funds, it is recommended to transfer the cryptocurrencies from this paper wallet to another digital wallet that you control. To do this, scan (or manually enter) the private key with your digital wallet. Keep your paper wallet in a safe place until the transfer is confirmed, as the private key is necessary to access your funds.
What to do if there is a problem with a transaction?
Refer to the manuals available on-site. If the issue persists, call our technical support at +41 76 207 43 28 (Mon-Fri, 9 am-6 pm) or email at support@chb.swiss explaining the situation. We will address it as soon as possible. Please keep all evidence and documentation.
How can I verify my transaction on the blockchain?
To verify your transaction on the blockchain, you can use a blockchain explorer specific to the cryptocurrency you used, such as Blockstream or Etherscan. Enter the transaction ID (TXID) that you received after your operation in the search field of the explorer to view the status of your transaction.
Address
Rue du Général-Dufour 20
1204 Geneva (GE)
Switzerland (CH)